I have really been enjoying Sidekick. It has been great to know that there is someone taking care of tasks that I don't have time for.
Kindness and excellence
Tired of juggling your never-ending to-do list? Meet Sidekick, your trusted part-time personal assistant who'll make your life easier and more productive.
Trusted by busy, ambitious humans · Est. 2021, Cape Town
We'll thoughtfully pair you with a trusted, well-trained Sidekick who'll take care of the tasks that are stealing your time and energy.
Dominic Koenig · CEO & Co-Founder at Sidekick
What's the cost investment?
"You're spending time to save money when you should be spending money to save time"
A Sidekick is your part-time personal assistant, ready to lend a helping hand whenever you need it.
Think of it as your trusty companion for tackling any mundane tasks that might come your way. Whether it's organising your schedule, finding gifts, sorting out your car insurance, researching information, or even ordering groceries, your Sidekick is there to make your life easier.
With a Sidekick at your side, you can focus on what truly matters to you while leaving the rest to your capable assistant.
Simply via WhatsApp. You can send messages to your Sidekick on WhatsApp to delegate tasks, ask questions, or request assistance.
Your Sidekick will also send a weekly status report on WhatsApp that specifies tasks completed during the week, what's in progress, and what's coming up.
Your Sidekick keeps track of all tasks on Notion's task tracking tool. You can engage on Notion too if you'd like to, but it's not necessary.
Your Sidekick will be able to adapt to your own task management tool if you'd prefer.
Most importantly, our Sidekicks are trained to be helpful, solve problems and get things done. These skills apply to a wide range of tasks.
To ensure we are up-to-date and well-versed in specific areas such as banking, gifting, and more, we undergo consistent workshops and training.
We meet weekly and have a group chat to solve problems. This ongoing learning process allows us to provide you with the most helpful assistance when you need it.
Your privacy and security are of utmost importance to us.
Our data is stored on secure servers. If you have any specific questions or concerns, please feel free to reach out to us for further information and clarification.
Your satisfaction is our priority. We work hard to select the best personal assistants, and train them thoroughly.
If you're not entirely happy with the work your Sidekick has done, send a message to your Customer Success Manager.
The following options will be considered:
Our goal is to make sure you receive the assistance you need, and we are committed to finding a solution that works best for you.
Your feedback is invaluable, and we are here to make your Sidekick experience as positive and beneficial as possible.
Yes — you can cancel anytime with 20 business days' notice.
The reason for the 20-business-days notice period is simple: to attract and retain high-quality Sidekicks, we need to offer them a reasonable degree of financial stability. That month gives your Sidekick time to line up new clients if needed, so they're never left in the lurch.
Yes, just chat to your Sidekick.
We currently offer in-person assistance in Cape Town.
We offer virtual assistance to all other areas.
Set up in minutes. You're in complete control. Cancel anytime.